A Message from Our Founder
Hello! I’m Zulquarnain Sajid. At Murree Heights, we deeply respect your privacy. Every piece of information you share with us — whether for booking a room, joining a trip, or accessing our services — is handled carefully and securely. We aim to provide a smooth experience without compromising your trust.
Information We Collect
- Booking details: Name, CNIC/Passport, email, phone (if provided).
- Payment information via secure gateways.
- Trip preferences and group details for university, corporate, or family bookings.
- Feedback, reviews, and surveys if submitted.
- Cookies or usage analytics to improve our platform performance.
How We Use Your Information
- To confirm bookings, process payments, and manage reservations.
- To communicate trip updates, service changes, or promotional offers.
- To plan and organize group trips efficiently.
- To improve website features, menus, and services based on feedback.
- To protect against fraud, unauthorized access, and violations of our Terms & Conditions.
Sharing of Information
- We do not sell your data to third parties.
- Limited sharing with service providers (transport, accommodation, photographers) solely for providing the requested service.
- Sharing with authorities in case of legal requirement or violation of Terms & Conditions.
Data Security
- All sensitive data is stored securely with encryption and access control.
- We regularly monitor systems for vulnerabilities and update security protocols.
- Only authorized Murree Heights staff access booking and trip information.
Your Rights
- You can request access to, correction of, or deletion of your personal data.
- You may opt out of marketing emails or promotional messages anytime.
- We respect your choices and will promptly respond to privacy concerns.
Cookies & Analytics
- Cookies help us remember your preferences and improve user experience.
- We may use analytics to monitor website performance and optimize features.
- You can disable cookies in your browser, but some features may be limited.
Final Note from Founder
We are constantly improving our services to make your experience smooth, secure, and delightful. Your trust is our top priority. Thank you for choosing Murree Heights!
Warm regards, Zulquarnain Sajid
Stay tuned for new services and experiences coming soon!